Atlanta-based LawDocsXpress announced a 225 percent increase in revenues from its legal word processing services in the first two months of 2012 compared to the same period in 2011. To meet the increased demand, LawDocs expanded its word processing capabilities and enhanced its proprietary software. The increase was primarily from law firms that previously had limited outsourcing strictly to overflow projects. The increase in U.S.-based outsourcing of legal word processing is consistent with the general legal industry trend to reduce costs and improve efficiency.
"In the past 60 days, two AMLAW 100 and two AMLAW 200 law firms, all longtime users of LawDocs' services for overflow purposes only, changed strategies and dramatically expanded use of our word processing services. Additionally, two more AMLAW 100 clients plan to shift more work to us in the coming months," said Sharon Quaintance, co-founder and CEO of LawDocsXpress. "We worked with these clients to modify our existing software and patent-pending process to streamline work submission. We also expanded our third shift and weekend coverage to meet the increased demand." LawDocs also reported that three new AMLAW 200 law firms are either currently testing or about to begin services.
Another trend is having outsourcing firms directly access the law firms' servers remotely to perform work. "Several law firms now have us create documents on their servers so we can easily access previous documents and customized software to perform work," adds Catherine Massey, LawDocsXpress co-founder and chairman. "The fact that LawDocs operates virtually, as opposed to a center, plays into this remote access trend and enables us to recruit the most experienced word processors nationwide."
Source: Market Watch