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Neusoft - Your Partner of Choice in ChinaThe largest offshore software & services outsourcing provider in ChinaGameCorp Division Wins Business Process Outsourcing ContractGameCorp has announced that its recently acquired Business Process Outsourcing subsidiary has signed a contract to service a large global retailer.
Smaller IT Companies Joining Global Outsourcing DealsSmaller outsourcing providers are increasingly able to have a seat at the global IT outsourcing deal negotiation table, alongside big-ticket players like IBM, Accenture and Capgemini - thanks to customers now breaking up large deals into smaller components.
HCL Techs BPO Arm Wins $200M Order from CitibankHCL Technologies' BPO arm has bagged a large outsourcing contract from Citibank to roll out a new process of the bank, scheduled to commence in August.
Infosys BPO Looking for Buyouts to Double its RevenuesGeneral Motors In-sourcing Puts HP Contract at Risk: SourcesGeneral Motors' decision to bring much of its IT work inhouse threatens a services deal worth some $US600 million ($AU585 million) a year to HP.
General Motors Likely to Cut Outsourcing from 90% of its IT Budget to Only 10%An IT magazine has reported that Mott wants to move most of the IT work in-house, coming at a time when the Obama government's noises against outsourcing is only getting louder.
Little Q1 Growth Seen for India Outsourcers, Recovery Hopes FadeInfosys Q1 (FY-13) Cuts Revenue Guidance; IT Industry Wears a Bleak OutlookInterGlobe Technologies Inaugurates Delivery Center in Dubai Outsource Zone to Serve Middle East ClientsInterGlobe Technologies (IGT), a provider of integrated IT- BPO solutions to the travel and hospitality industry, has announced the opening of its Dubai global delivery center.Lodz of Outsourcing Appeal: HP Heads to Poland's Third CityThe city of Lodz may not be an obvious BPO hotspot, but both HP and Infosys are among the companies establishing service centres there.Infosys' Chairman S Gopalakrishnan to Head Govt's Cloud Computing PanelThe Indian government has set up committee to recommend framework for cloud computing services under the chairmanship of Infosys' Executive Co-Chairman S Gopalakrishnan (Kris).
Barclays in Tax Row Over India Outsourcing Deal330 Aegon Staff Switch to Serco as Part of 150m Outsourcing DealInsurance and pensions group Aegon will transfer 330 staff to outsourcing specialist Serco in a 150 million deal to administer its protection business for the next ten years.
Accenture Selected by Japans Ministry of Agriculture, Forestry and Fisheries to Support Food Supply Chain ProjectProject will develop guidelines for food suppliers to help improve preparedness for natural disasters and emergencies
Seven Strategies to Protect Customer Identities in a Work-at-Home EnvironmentMore and more customer care call centers are initiating opportunities for agents to work from home. Rather than driving a long distance to sit at a desk, agents now have the luxury of doing their jobs and providing customer care from the comfort of their own home.Republicans Supporting Firms That Outsource Jobs to India, China: Harry ReidAs the US Senate debated on the Bring Jobs Home Act, a top Democratic leader has accused the opposition Republicans of supporting companies which outsource jobs to countries like India and China.
Scandinavias Largest Airline will Adopt TCS Cloud-Based F&A PlatformMulti-year agreement to improve productivity of processes across SAS 30+ country operations
Outsourcing Market Improved in Second QuarterTPI Index Shows Outsourcing Market Improved in Second QuarterInformation Services Group (ISG), a technology insights, market intelligence and advisory services company has released TPI Index data showing that the value of the global outsourcing market improved during the second quarter despite a decline in the number of contracts awarded.
Accenture Research : 'Legacy Systems Preventing One in Four UK Businesses from Achieving Agile IT Benefits'Survey of UK executives reveals nearly one quarter of IT budgets over next two years will be spent maintaining legacy systems
A2iA Signs Deal with Healthcare BPOA2iA signs deal with healthcare BPO to automatically classify incoming medical charts, including those written in a providers handwriting
CMC Q1 Results; Earns Highest Quarterly RevenueXchanging Strengthens its Indian Presence With New Global Delivery Centre in Shimoga, KarnatakaOutsourced Home Agents Market to Double by 2015The number of outsourced home agents will double by 2015 thanks to innovations around security, vertical market expansion, and forays beyond the traditional US market, according to Ovum.Sundaram Business Signs Outsourcing Deals in AustraliaSundaram Business Services, the business process outsourcing arm of Sundaram Finance Ltd, is expanding its presence in Australia.
New Opportunities in the Philippines to Enhance Customer CareFor years, India was the location of choice due to its extensive, high-skill, low-cost workforce. More recently, the Philippines overtook India in business process outsourcing (BPO). The Contact Center Association reported that the Philippines voice revenue doubled over recent years and now exceeds India by more than $200 million.Infosys' S Gopalakrishnan to Head Indian Govt's Cloud Computing PanelCapgemini Wins Five-year Outsourcing Deal with BayerCapgemini has won a major application and infrastructure outsourcing deal with Bayer Business Services, the IT arm of the German chemicals and pharmaceuticals giant.
Sandvik Enters into a Long-Term Agreement with IBMSandvik has entered into a five year strategic agreement, to a value of 2B
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