| Friday, December 30, 2011 | |
| Lviv: Your next outsourcing destination | |
| City of Lviv in Western Ukraine has been better known as an off-the-beaten track tourism destination in Eastern Europe, with UNESCO-listed tourism attractions, world-class Opera Theater and Lonely Planet's favorite necropolis. In the past years, however, city has been emerging as a promising business destination for IT and business processes outsourcing in Central and Eastern Europe. | |
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Why Lviv In 2009 audit and consulting company KMPG selected Lviv to be among the most potential cities for IT outsourcing in the upcoming future. It highlighted few of city's main competitive advantages that make it stand out among other IT centers in Ukraine.
What Hollywood, NASA and Lviv Have in Common At the end of 2011 Lviv has over 30 IT companies, that work in the fields of IT outsourcing, programming and web development. Most IT companies have experience working with an impressive list of European and US clients, such as – Boeing (BA), DaimlerChrysler (DCX), General Electric (GE), Citibank (C), and NASA, and many other Fortune 500 and NASDAQ 100 companies. Lviv companies have been named in the best outsourcing service provider list 2011 Global Outsourcing 100® (SoftServe Inc.), achieved 100% customer satisfaction ranking in Microsoft Customer Satisfaction Survey (Eleks), worked with high-profile clients like Open Text (N-IX) and collaborated with Hollywood for some of the most well-known productions as "Avatar", "Harry Potter" and others (GlobalLogic). How Lviv Attracts High Quality IT Talent With over 6000 people already employed in Lviv IT sector, city expects over 20% growth in talent demand until 2015. Anticipating the need for growth in IT talents pool, leading local IT companies were the first in Ukraine to establish a cluster, in collaboration with local Universities and city council. This innovative public-partnership has proven to be a significant support for the growth of business services sector. Promotional video Find yourself in Lviv! that positions Lviv as a major destination for IT talent in Ukraine launched the start of the battle for IT talents. Apart from the PR offensive, IT-BPO Cluster has been actively working on improving the skills of local IT students and professionals. Additional English courses for IT students were introduced with the cluster support and a soft skills training programme is in plans for 2012. With innovation in cross-sector collaboration, over 1000 IT graduates supplied by local Universities and a growing number of high quality professionals joining Lviv IT industry from other parts of Ukraine, the city is continuously improving its capacity to accommodate the needs of IT industry, and transforming itself to a major outsourcing destination in Eastern and Central Europe. With inputs from Oksana Arkhypchuk, Project Co-ordinator--PPV Knowledge Networks,Ukraine. |
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