Guadalajara, Mexico

Guadalajara, capital of the Mexican state of Jalisco, has the second largest economy and industrial infrastructure in Mexico. This city contributes 37percent to Jalisco's total gross production.

Electronics and information technology sectors have gifted this destination the title 'Silicon Valley of Mexico'. It is Mexico's main producer of software, electronic and digital components. General Electric, IBM, Intel Corporation, Freescale Semiconductor, Hitachi Ltd., Hewlett-Packard, Siemens, Flextronics, TCS and Jabil Circuit have operations based in the city.

Guadalajara is host to good universities and educational centers thus producing a talent pool of valuable human resource. Also, its proximity to US, reduced tariffs under NAFTA, treaty rules facilitating bilateral trade, favorable exchange rates and good infrastructure brings this destination to the list of top 100 outsourcing cities.

Istanbul, Turkey

Istanbul, Turkey’s largest industrial center generates 21.2 percent of Turkey’s gross national product and contributes 40 percent of all taxes collected. This second largest city in Turkey produces 27.5 percent of the country’s national product.

The allure of Istanbul lies in its ample and low-cost workforce, availability of large number of qualified people who are fluent in German language, low staff turnover, flexible labor laws, low set up and operation costs and proximity to Europe. Its weaknesses include the fact that the call center sector is not yet totally recognized by the government.

As Siemens Business Services and Lufthansa serve their customers from Istanbul, it is becoming the ‘backyard’ of German speaking countries.

About150 call centers are situated in Istanbul. The banking industry employs about 40percent of the workforce, followed by mobile telephone service suppliers.

Jakarta, Indonesia

Indonesia aspires to rival India and China in the outsourcing gamble and it's relying on Jakarta, its capital and largest city. However, in order to accomplish its aspirations, this destination needs to cover up its pitfalls.

Jakarta offers one of the brightest students and programmers who have proven their worth in numerous competitions. On the language front, all students get a minimum of six years of English language, making every graduate capable of reading and writing this language. Although, the wages are relatively low there is a shortage of manpower.

Recently, this destination was in news as Minister of manpower and transmigration Muhaimin Iskandar plans to rearrange existing outsourcing work contract system. The reason being, current system was considered to cause losses to workers.

Kyiv,Ukraine

Kyiv, the capital and largest city of Ukraine, is home to many high-tech industries and higher education institutions . Barclays Capital, the investment banking division of Barclays Bank PLC, announced in June this year that it has chosen Kyiv as the location for its third global technology centre. Kyiv’s exceptional technical talent coupled with strong analytical skills made this the chosen city. Also, for Western European and North American citizens there are no visa compulsions here.

Approximately 50 percent of the graduates in the capital are hired to provide professional services to European customers. There is no denying that this destination is well tailored to conduct services with Western European countries. However, issues such as communication and employee retention have been causing inconvenience to the buyers.

Kyiv has the highest salaries for IT employees as compared to other Ukranian cities like Kharkov, Donetsk, Dnepropetrovsk, Lvov.

Kyiv has the highest salaries for IT employees as compared to other Ukranian cities like Kharkov, Donetsk, Dnepropetrovsk, Lvov. Kyiv hosted the IT Business Forum dedicated to promotion.